Thứ Năm, 12 tháng 7, 2012

Apple recalls first gen iPod Nano due to faulty batteries - Technology - Gadgets and Gizmos

A faulty battery that could cause the device to overheat and explode has prompted Apple Inc. to issue a worldwide recall of its five year old iPod Nano.

"Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006," said Apple on its official website. The tech giant has also directed customers sending in their devices to back up their data on their iTunes account.

The devices came with a black or white plastic front and a silver metal back. Other versions of the iPod are not affected, the Cupertino, California-based company said.

"This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages," said Apple

Replacement program:- The company has asked owners to stop using the iPod immediately and get a replacement free of charge. Apple initiated a recall of the device in South Korea, and then broadened it to include Japan in August 2010.

You need to check the serial number on the back of the iPod Nano to determine whether the gadget contains one of the suspect batteries.

Apple promises to deliver a replacement device six weeks after it receives the old model. The tech giant has also directed customers sending in their devices to back up their data on their iTunes account.

"This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect," Apple said. "While the possibility of an incident is rare, the likelihood increases as the battery ages."

The overheating battery issue:- The overheating battery problem is a bit old news now, in personal tech terms. Japan's Ministry of Economy, Trade, and Industry in 2008 found that first-generation Nanos had triggered a few fires, and it was reported to have caused minor burns to some.

In July 2009, Apple initiated a recall of the device in South Korea, and then broadened it to include Japan in August 2010. The company has asked owners to stop using the iPod immediately and get a replacement free of charge. Apple initiated a recall of the device in South Korea, and then broadened it to include Japan in August 2010. You need to check the serial number on the back of the iPod Nano to determine whether the gadget contains one of the suspect batteries.

However, this is the first time the company has issued a recall in the United States. Apple promises to deliver a replacement device six weeks after it receives the old model. The tech giant has also directed customers sending in their devices to back up their data on their iTunes account. The devices came with a black or white plastic front and a silver metal back. Other versions of the iPod are not affected, the Cupertino, California-based company said.

Users in 20 countries can apply online to the program by going here. The rest will have to take their device to an Apple Store or an Authorized Service Provider.





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